Crown outsources all collection activity to independent collection agencies and law firms and performs no collection activity on consumer accounts.

Many factors can affect the success of a collection agency or law firm. Age and type of debt, credit grantor, geography and average balance are just a few. Crown monitors all these factors and more to draw on the strengths of each agency and law firm in our network. This allows our servicers to drive higher liquidation numbers.

Both collection agencies and law firms undergo a rigorous due diligence examination before executing a servicing agreement with Crown. Compliance, accounting, IT infrastructure and security are examined in addition to normal verification of licensing, training and insurance coverage.  Call monitoring and evaluation is also conducted to insure proper training, compliance and respect for consumers by the servicer.

Click on the logos below to be taken to the organization's website:

RMA ACA International National Association of Retail Collection Attorneys Georgia Collectors Association Better Business Bureau